Client Motivation & Engagement
As a health expert you're aware that one of the greatest challenges you face is motivating your clients to adopt safer workplace behavior.
DeskActive has long understood the importance and challenge of engaging and motivating clients to bring about lasting behavioral change. In fact research shows that engagement is the most critical challenge facing effective remote delivery of health & safety services.
With this in mind, DeskActive has been designed from the ground up with a number of unique features to encourage long-term engagement, including:
- Exceptional program usability, providing clients with an intuitive, easy and fun experience.
- The highest quality 3D animations in the industry; including life-like characters, highlights on body areas of special attention, choice of male/female character, and real voice prompts to assist in correct speed/timing of activities (optional).
- A broad range of content, both in stretch and exercise animations and health and wellbeing advice. Feedback from clients has shown that content variety is crucial to long-term motivation.
- Weekly performance metrics and progress indicators, giving clients a sense of achievement and progress over time.
- The 'personal trainer' effect of having your health team monitor progress remotely (optional). See details at right.
- Content bonuses that reward diligent clients with a favorite web page upon completion of a session, e.g. a news item, weather/sports report, joke, quote or comic (optional).
DeskActive Competitions (optional)
DeskActive encourages friendly competition between clients.
- Clients can compare their usage with best/worst/average for their group/organization.
- Organizations and health providers can run competitions between individuals and teams.
This works in a similar way to the ‘10,000 Steps’ or ‘Global Corporate Challenge’ approach which builds motivation through teamwork.
|
DeskActive keeps users informed of their progress to enhance motivation. |
Enlarge |
The Personal Trainer Effect
When a person purchases a gym membership, they typically attend the gym only 3-4 times and then never return. By comparison, a person that signs up for a personal trainer or team sport has an 80%+ chance of attending regularly over an extended time frame.
Clearly the involvement of other people who expect or implicitly demand your participation is a key to motivation - ‘my team (or trainer) is expecting me to participate’.
DeskActive similarly improves motivation through the 'personal trainer' effect. This is achieved by clients sharing their progress with your health experts who essentially become 'remote' personal trainers, sending messages of encouragement, and adjusting programs as staff progress.
