DeskActive Technical Specifications
DeskActive is designed to give your company the ability to offer your clients a customized remote health service in addition to your existing face-to-face services.
DeskActive Client and DeskActive Manager applications are designed as lightweight installed applications for Windows XP, or Windows Vista.
Both applications connect to the DeskActive Central Communications Server (see below) to share content and communications, using standard internet connections.
Minimum Requirements – DeskActive Client
- Windows XP Service Pack 2 or later, OR
Windows Vista, all versions, OR
Windows Professional 2000, service pack 4 or later. - Microsoft .NET Framework 2.0, IE6.0 or later
(Note: these are already part of up-to-date Windows XP or Vista systems). - Internet connectivity, dial-up or better.
- Screen resolution 800 * 600 or better.
- CD/DVD player (not required in organizations).
- Keyboard, mouse (preferred).
- Speakers/headphones recommended for audio tips (optional).
- Up to 500Mb of spare hard drive space for the content archive. For larger organizations, this archive can be located on a single file server for access from all user PCs.
Minimum Requirements – DeskActive Manager
- Windows XP Service Pack 2 or later.
- Microsoft .NET Framework 2.0, DirectX 9.0c or later, IE6.0 or later
(Note: these are already part of up-to-date Windows XP systems). - Internet connectivity, broadband (ADSL, cable or better).
- Screen resolution 1024 * 768 or better.
- CD/DVD player (not required in organizations).
- Keyboard, mouse.
- Speakers/headphones recommended.
- Approximately 1Gb of spare hard drive space for the content archive.
DeskActive Client and DeskActive Manager communicate via a centralized XML web server, normally hosted on DeskActive's secure servers. The central server:
- Allows for communication between Client and Manager applications.
- Stores clients' activity programs.
- Distributes new content automatically to clients.
- Ensures data is never lost due to the failure of a client's PC.
- Allows clients to freely ‘roam’ from PC to PC, maintaining their profile.
- Records all statistical information, to allow sharing with your health experts.
As a Microsoft SQL database the system is reliably backed-up and secured and database redundancy measures are in place to ensure high availability.
Note: some larger organizations choose to host their own copy of the DeskActive Central Communications Server within their intranet/internal network.
Security
DeskActive software performs all communications with the Central Communications Server using an SSL secured web protocol (https), the same technology which secures online banking.
All access is over port 443 only; the standard port used for secure web access and can be restricted to the ‘deskactive.com’ domain.
The DeskActive Software Distribution Model
DeskActive applications can be installed on as many machines as desired by your clients; this includes access from home, office, and laptop.
No messy registration keys are required for installation, and upgrades are free.
DeskActive is charged on a per user subscription basis, in 12 month blocks.
DeskActive Setup
DeskActive is usually delivered as a CD/DVD, or downloaded. It can be installed manually by clients on individual PCs and for company-wide roll-outs it can be configured for silent installation over a Microsoft network.
DeskActive Seamless Content Delivery
Upon installation all clients receive the base DeskActive library (300+ activities and 600+ healthcare advice entries).
As new content is added to the DeskActive library it is automatically distributed to clients via periodic background updates, upon approval by your health & safety team. This means that users never wait for content to download when they start sessions – it has already been silently downloaded for them in the background.
