DeskActive remote healthcare wellness and treatment programs

DeskActive Reminder

The DeskActive Reminder application resides in your system tray (the small icons bottom right, beside the Windows clock).

DeskActive System Tray Menu

System Tray Icon Green    If the icon is green, you have no session due. You can perform a voluntary session, but no progress points will be awarded.

System Tray Icon Orange    If the icon is orange, you are due to perform a session.

Notifications

DeskActive Reminder will alert you when:

  • A session or Mini-Break is due

Depending upon your Options settings, it will play a tone, animate ('dance') momentarily, animate continually, and/or bring up a pop-up box.

Click "Start" to launch DeskActive Client, and begin the session.

  • If a session has been due for some time

DeskActive will remind you that a session is still due, using the same alerts as when the session was first scheduled (above).

Click "Start" to launch DeskActive Client, and begin the session.

  • A message has been received

Depending upon your Options settings, it will play a tone, and/or bring up a pop-up box. The DeskActive icon will also display an envelope.

Click "Read" to launch DeskActive Client and read the new message.

  • The connection with the DeskActive server is not available

This could indicate a problem with your web connectivity. DeskActive Client can still operate (reminders and sessions), but you'll be unable to send messages and be disconnected from your virtual health provider until your connection to the server returns.

DeskActive Reminder Menu Options

You can, at any time, access reminder options by right-clicking the DeskActive Reminder icon in your Windows system tray. Options include:

Start Session or Mini-Break

Starts a DeskActive Client session or Mini-Break. If a session is not due (the Reminder icon is green), the session will be a voluntary session, which will not contribute towards progress points.

Double-clicking the Reminder icon has the same effect.

Remind Again In:

This option allows you to postpone (snooze) further reminders for 5 | 10 | 15 | 30 minutes or 1 | 2 | 4 | 8 hours. This is useful if you're busy and unable to perform a session for an extended period of time.

Keyboard and Mouse Activity

Depending on your Options settings, when one or both of the bars reach 100% a Session, Mini-Break or Bullet-Break will be launched.

Enable Alert Tones

This option enables or disables the alert tones for Sessions, Mini-Breaks and Bullet-Breaks.

Enable Activity Sessions

Allows to enable or disable Sessions, Mini-Breaks and Bullet-Breaks.

Check For Messages/Updates

Immediately check the DeskActive server for updates to your program, or new messages from your health provider.

The DeskActive server is automatically checked for messages/updates at a configured period (typically every 30 minutes), so manually checking is not normally required.

Options

Launches DeskActive Client, and opens the Options screen where various user options can be changed.

About

Launches DeskActive Client, and opens the About screen, displaying license, user and health provider information.

Help

Launch Help for the DeskActive Reminder application.

Exit

Closes the DeskActive Reminder application. It can be reactivated by starting the DeskActive Client application from the desktop icon, or from the Windows Start menu.